Frequently Asked Questions
Everything you need to know about ordering from Best Parts Sales
đĻ Orders & Quotations
Q: How do I request a quotation?
Submit RFQ through website, email info@bestpartssales.com, or call / WhatsApp +966 50 831 1750 | +91 8296970585. Response within 2-4 hours.
Q: Quotation validity period?
7-30 days (stated on quotation). Prices may change after expiration.
Q: Minimum order value?
SAR 5,000 (USD 1,333)
đŗ Payment
Q: Payment methods?
Bank transfer (primary), LC (corporate accounts), others as agreed.
Q: Credit terms available?
New customers: 100% advance. Established accounts: negotiable (50/50, NET 30) with credit approval.
đ Shipping
Q: Delivery destinations?
Saudi Arabia, GCC, EU, USA, Africa, and expanding worldwide.
Q: Delivery timeframe?
Saudi: 3-5 days (standard) / 72h (express). GCC: 5-7 days. EU/USA: 7-14 days.
âŠī¸ Returns & Warranty
Q: Return policy?
Accepted for defects, BPS errors, transit damage. Report within 48 hours. 35% restocking fee for customer error.
Q: Warranty coverage?
1-year manufacturer warranty against defects under normal use.
Still Have Questions?
Contact our team for personalized assistance
đ§ info@bestpartssales.com | đ +966 50 831 1750 | +91 8296970585